Leveraging the power of phased onboarding to retain NHS nurses through an otherwise complex journey

Intensive UX research sprint targeting clients, over half being power users, including live usability testing of interactive prototypes

Delivering a seamless integration of crucial skills verification into our core experience – with exceptional adoption since launch in January 2023

Lightweight in-app module to prompt carers to take a break and follow our guided breathing exercise

Designing a streamlined carer search tool, which in turn generates thousands of leads every quarter

How a ‘turbo’ design/UX only critique space provides a critical safe space for creative thinking towards long-term success

Running a dedicated design sprint around concerns amounting to 76% of client feedback and bringing these back as org priority

Running a large re-platforming project with a focus on data navigation, ensuring Power BI style capabilities under a non-complex UI

Strategising, hiring and scaling towards our fledgling Nightingale System tailored specifically for our designers and engineers